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How to be a Good Corporate Tourist
As a consultant I spend much of my time in foreign cultures. Not only in different countries, but in organizations that are not “where I come from”. I…
May 7, 2020
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How to be a Good Corporate Tourist
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Mastering the mix: Five ingredients for digital transformation
Imagine – the whole family is coming over for a potluck, but no one knows what they need to bring, who is doing what, what’s already done, and that it’s…
Feb 22, 2018
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Mastering the mix: Five ingredients for digital transformation
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Value-Driven Digital Business
History is rife with inflection points, like the Brexit decision in the United Kingdom, or the 2016 election in the United States. Sometimes these…
May 5, 2017
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Value-Driven Digital Business
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What’s the Hurry? Building a Digital Enterprise
By Jim Highsmith and David Robinson Originally published on ThoughtWorks Insights Are the forces behind digital business, just one more wave of…
Apr 28, 2015
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What’s the Hurry? Building a Digital Enterprise
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Courage – Critical Success Factor for Innovation
" It requires courage to innovate in a significant way." I’ve been thinking about this for a few days, and I can’t seem to shake the idea that courage…
Oct 4, 2014
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Courage – Critical Success Factor for Innovation
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Periodic Performance Reviews Suck
I’ve been working for over three decades. In that time I have seen dozens of different approaches to performance management and most of them suck. In…
Aug 12, 2014
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Periodic Performance Reviews Suck
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SOPD – Second Order Problem Distraction
I came across a company today that reminded me of a problem solving trap that I call “Second Order Problem Distraction” (SOPD). SOPD happens when you…
Jul 16, 2014
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SOPD – Second Order Problem Distraction
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Amazing Customer Service
I just had the best customer service experience of my life. Seriously, this was one of those moments that you read about that sounds like someone made…
Jun 23, 2014
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Amazing Customer Service
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False Summits
Adventures in Digital Transformation
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The Beautiful Mess
John Cutler
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False Summits
Adventures in Digital Transformation
By David Robinson
· Launched a year ago
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