I came across a company today that reminded me of a problem solving trap that I call “Second Order Problem Distraction” (SOPD). SOPD happens when you are trying to solve a problem but get distracted by another problem that is related, but serves only to distract you from the root cause. This is a very common trap for a team to fall into and I believe it is responsible for a lot of product failures.
SOPD – Second Order Problem Distraction
SOPD – Second Order Problem Distraction
SOPD – Second Order Problem Distraction
I came across a company today that reminded me of a problem solving trap that I call “Second Order Problem Distraction” (SOPD). SOPD happens when you are trying to solve a problem but get distracted by another problem that is related, but serves only to distract you from the root cause. This is a very common trap for a team to fall into and I believe it is responsible for a lot of product failures.