Archive - False Summits

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How to be a Good Corporate Tourist

As a consultant I spend much of my time in foreign cultures. Not only in different countries, but in organizations that are not “where I come from”. I…

May 7, 2020

February 2018

Mastering the mix: Five ingredients for digital transformation

Imagine – the whole family is coming over for a potluck, but no one knows what they need to bring, who is doing what, what’s already done, and that it’s…

Feb 22, 2018

May 2017

Value-Driven Digital Business

History is rife with inflection points, like the Brexit decision in the United Kingdom, or the 2016 election in the United States. Sometimes these…

May 5, 2017

April 2015

What’s the Hurry? Building a Digital Enterprise

By Jim Highsmith and David Robinson Originally published on ThoughtWorks Insights Are the forces behind digital business, just one more wave of…

Apr 28, 2015

October 2014

Courage – Critical Success Factor for Innovation

" It requires courage to innovate in a significant way." I’ve been thinking about this for a few days, and I can’t seem to shake the idea that courage…

Oct 4, 2014

August 2014

Periodic Performance Reviews Suck

I’ve been working for over three decades. In that time I have seen dozens of different approaches to performance management and most of them suck. In…

Aug 12, 2014

July 2014

SOPD – Second Order Problem Distraction

I came across a company today that reminded me of a problem solving trap that I call “Second Order Problem Distraction” (SOPD). SOPD happens when you…

Jul 16, 2014

June 2014

Amazing Customer Service

I just had the best customer service experience of my life. Seriously, this was one of those moments that you read about that sounds like someone made…

Jun 23, 2014

Why I call this blog False Summits

I’m a self described technology wonk that likes to unplug from time to time, so I head outdoors whenever I get a chance. It gives me the opportunity to…

Jun 19, 2014

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